Learn To Travel Differently!

LEARN TO EXPERIENCE HOSPITALITY AS A PROFESSIONAL MYSTERY GUEST

A structured online academy that teaches you how to observe, evaluate and report hospitality experiences professionally.

EXPLORE THE ACADEMY

ABOUT MGH ACADEMY

Professional Training For Hospitality Evaluation

MGH Academy is an online learning platform created by MGH, a Dubai-based marketing company operating internationally in the hospitality and tourism sector. Built on years of real-world industry experience, the academy provides structured training that teaches individuals how to professionally observe, evaluate, and understand hospitality experiences with objectivity and consistency.

INSIDE THE MGH ACADEMY

Professional Training For Evaluating Hospitality With Confidence And Consistency

WHAT IS MGH ACADEMY

The first academy dedicated to professional Mystery Guest training and industry-based certification.

WHY BECOME A MYSTERY GUEST

Experience hospitality from a completely new perspective, not as a guest, but as a professional evaluator using a structured method.

WHAT YOU WILL LEARN

A complete training program designed to teach you the core skills of a professional Mystery Guest.

WHY THIS PROGRAM WORKS

A Flexible, Beginner-friendly Academy With Global Standards

✦ Fully online and self-paced
✦ No experience required
✦ International hospitality standards
✦ Certificate upon completion

READY TO EXPLORE THE ACADEMY?

Discover our method, our structure and how to begin.

Take the first step toward becoming a professional Mystery Guest. Join MGH Academy today and start learning at your own pace, with expert guidance and industry-recognized certification.

EXPLORE THE ACADEMY

ESSENTIALS PROGRAM

The Entry Level of the MGH Academy.

It introduces the core principles of hospitality evaluation and trains you to develop the mindset, tools, and structure used by professional Mystery Guests.

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ESSENTIALS+ADVANCED PROGRAM

The Professional Level of the MGH Academy

The Essentials+Advanced Program is the professional level of the MGH Academy. It is designed for certified participants who want to apply their skills in real evaluation contexts and access higher-level Mystery Guest missions.